Pricing terms

Last updated November 3 2023

NabyPay are partnered with Stripe who are responsible for securely processing the bank and card payments you take using the NabyPay App.

Who are Stripe

Stripe are a world-leading payment processing company used by renowned global brands including Amazon, Booking.com, ASOS, Ticketmaster, Adidas and Deliveroo. Stripe are regulated by the Financial Conduct Authority. NabyPay has partner with Stripe to enable you to process credit and debit card payments along with Easy Bank Transfers using just your phone all in the one NabyPay App.

NabyPay fees

These fees are paid upon a successful transaction using NabyPay.‍

• 0.4% + 20p for Easy Bank Transfers
• 1.5% + 20p for UK standard cards [1]
• 1.9% + 20p for UK premium cards [2]
• 2.5% + 20p for European cards [3]
• 3.25% + 20p for international cards

[1] Standard domestic cards - Consumer cards issued by Visa and Mastercard and all cards issued by American Express, Discover, Diners Club, Maestro, Cartes Bancaires, UnionPay.

[2] Premium commercial cards - Corporate or business cards issued by Visa and Mastercard.

[3] European cards are for those countries part of EEA, which are: Gibraltar, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Gibraltar, Greece, Hungary, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Sweden, Norway, Denmark, Switzerland, and Liechtenstein.

‍Payment methods

The accepted payment methods customers can pay your business with when using the NabyPay app are:

• Visa
• MasterCard
• American Express (AMEX)
• Maestro
• Discover
• Diners Club
• Union Pay

Digital wallets

The available digital wallets customers can use in combination with an accepted payment methods when using NabyPay are:

• Google Pay
• Apple Pay

Payment methods can be used without a digital wallet if preferred.

‍Chargebacks

A chargeback (or disputed payments which are refunded to customers) occurs when a customer raises a formal dispute with his or her card issuer and, in turn, Stripe automatically reverses the original payment. Stripe has a clear, timely and comprehensive dispute resolution process to guide you in your interactions with customers and, if required, additional customer support is provided.

For more information see the Stripe website.
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Payout schedule

Your payout schedule refers to how often money is sent to your bank account from Stripe. By default, your payout schedule is set to daily automatic but you can change this in the Dashboard to weekly automatic, monthly automatic, or manual payouts. When selecting a weekly or monthly schedule, you can specify the day of the week/month that payouts should arrive in your bank account. Selecting a payout schedule doesn’t change how long it takes your pending balance to become available, but it does give you control over when your funds are paid out. For example, if your account was operating on a daily payout schedule with a 3 business day payout speed, the funds paid out daily would be from 3 business days preceding.

Payout speed

While payout schedule refers to the cadence on which your funds are paid out (e.g. day of the week), payout speed refers to the amount of time it takes for your funds to become available. In the UK, the standard payout speed is 3 days once your account has met certain acceptance criteria and financial checks.

Instant payouts

You can choose to settle funds immediately but Stripe will charge you 1% of the payout value.

Minimum payout amounts

GBP bank accounts have a minimum payout of £1.00 GBP.

For more info see the Stripe website.

About Stripe

Learn more about Stripe at Stripe.com.